2) When will it ship?
We will begin shipping RC-900 balls on 2/27/2009.
 

3) What are the purchasing or lease options?
Purchase price is $1500 per unit plus shipping and insurance.

The following lease options are available:
1-4 units $140 a month per unit
5-8 units $133 a month per unit
9-12 units $127 a month per unit
13-16 units $122 a month per unit
17-20 units $117 a month per unit
21+ units $110 a month per unit
 

4) What is the duration of the lease?
All leases are 1 year, and the lease may be renewed, within that time period, for an additional year at the original locked-in price.
 

5) What is the warranty?
The RC-900 comes with a one year warranty.  If there is a manufacturing defect within that time, return the ball to 900 Global and a replacement will be sent immediately. The RC-900 comes packed in a sturdy re-shippable container
.

6) Is an extended warranty available after the first year?
Yes, at a cost of $300 and may be purchased anytime before the first year’s warranty expires.
 

7) What if I opt not to purchase the extended warranty?
Repair cost will be billed at $35 per labor hour, plus the cost of parts and shipping.
 

8) Do you have any additional literature to send me?
Yes, we have a promotional packet available. To request your packet, call (800) 424-2695 or email info@900global.com.

9) What is the expected battery life of the unit per charge?
When fully charged (which takes approximately 2 to 3 hours), the RC-900 will perform for up to 10 hours of continuous use. Note: The green light on the charger indicates a full charge.

The hand set will operate on the standard battery life expectancy of a 9-volt battery.
 

10) What more can you tell me about the rechargeable battery in the remote control ball and the charger?
The battery is a NiMH (nickel metal hybrid) and not a NiCD (nickel Cadmiun). NiMH has the advantage of being lighter and environmentally friendly (do not need to recycle like NiCD). Plus, you do not have to run the battery all the way down before recharging. In other words, NiHM batteries do not have memory. So they can be charged at any time and not reduce the running time. It is recommended to keep the remote ball connected to the charger whenever it is not in use.

The remote control ball comes with a smart charger. The number one cause for premature battery failure is overcharging. This can be a problem with a charger which operates for a specific time period. Therefore, using a different charger can void the warranty. The smart charger comes with a microprocessor which detects when a NIMH battery is fully charged and stops charging (or reduces to a “trickle” charge). This circuitry is more expensive. This charger works on 120V/ 240V and is designed for worldwide use. It can charge at the rate of 1 or 2 amps. Running the charger at 2 amps will charge the battery faster and not harm the battery.

11)Do I need to keep the hand sets matched up to its own unit?
No, when the unit and hand set are turned on, it will automatically link to that unit only and will not interfere with additional units operating nearby.
 

12) Are ramps available for purchase?
Yes, they are $175.00 each plus shipping.
 

13) Ball color?
The ball is a translucent green with lights within the shell that flash when the mechanism moves back and forth.
 

14) Ball weight?
The RC-900 weighs 14 LBS.
 

15) How is the RC-900 best used?
The RC-900 works best when rolled down a ramp, such as the ones used in most centers to assist handicap bowlers. It has two finger holes as well, allowing it to be thrown like a regular bowling ball. We find that the ramp works better by allowing for an easier transition between release of the ball and use of the hand-held remote unit.
 

16) How can I learn more?
Call (800) 424-2695 or email info@900global.com and a sales representative will be happy to assist you.